FTP Design Thwarted

Problems with our free-to-play design emerged.

As we analyze the results of Demolish! Pairs FTP, the free-to-play edition of our fun arcade/puzzle game, Demolish! Pairs, this is good time to review the basic design of the IAP (In-App Purchase) products and other options we provide for continuing play.

The Original Design

The first complete plan included the following four IAP products:

  • Golden Ticket  [$3.99] – This product permanently removes all game restrictions and all advertising, providing the same unlimited experience as the “paid” version.
  • Silver Pass  [$2.99] – This product permanently removes all game restrictions (but leaves the advertising in place).
  • Express Pass  [$1.99] – This product permanently removes all advertising (but leaves the game restrictions in place).
  • Two Day Pass  [$0.99] – This product would offer a 48-hour subscription, or a 48-hour extension to a subscription, with no limits or ads.

As we considered the various views that might be necessary to provide notifications of game limits, as well as how we would offer products to eliminate ads, it became clear that one unified store view, which doubles as a notification message, would serve the purpose nicely.  (We plan to refine this idea further.)

Additionally, we added the idea of a button to extend play, for free, which can only be used once each 12 hours.  In practice, we implemented the countdown timer to only begin at the next restriction notification, to make the idea of “appointment” gaming work for us more clearly.  We also limited the extension to the current game (for each player).

The First Hurdle

In an earlier post, Free-to-Play Take 1: Rejected, I documented the initial rejection of Demolish! Pairs FTP due to the fact that the 48-hour subscription was against App Store guidelines, which require all subscriptions to be at least one week.

The original IAP was designed together, as a unit, so each of the buttons would function in conjunction with the others to create the desired “menu” of offerings.  The most expensive (read: still really inexpensive) option was deliberately the same price as the original (“paid”) edition.  The crucial part was to have a cheap option, at only 99 cents, which provided some value, and then another option at each pricing tier.  Once a player commits (mentally) to spending (less than) a dollar, it is only another buck to reach another level of value, and again and again, up to having it all for only $4.  A customer can purchase a middle level of value (Silver Pass or Express Pass) and then, later, obtain the equivalent of a Golden Ticket by purchasing the other one, but the ultimate price difference ($0.99) is the incentive to go for it all at once.

When the lowest tier caused rejection of the game, we quickly removed it, accepting that this destroyed the carefully considered equilibrium of the menu of purchase options.  Also, because of simple mathematics, we could not drop prices and make it work correctly.  We have now designed a replacement (non-subscription) product to provide that least expensive option, though that will take a little more implementation time.

The iAd Problem

As mentioned my last post, FTP: Early Results, the only thing that was absolutely wrong was that iAd had not started serving any ads, so that completely messed up the IAP design.  The Express Pass was pointless, and even looked like some kind of idiocy, because there were no ads to remove in the first place.  On top of that, of course, that also relegated the Golden Ticket to the same value as the Silver Pass, so essentially our whole menu of IAP products had been reduced to merely one logical choice.

Two or three hours after I posted that article, iAd suddenly began serving some ads.  I actually discovered it while playing the game on my iPad just for fun and, unexpectedly, getting an advertisement for Small Business Saturday, after which I was able to confirm a handful of ad impressions (for thousands of requests).  I had never been so excited to see an online ad, and it briefly looked better.

Unfortunately, though ads are being served occasionally, the fill rate is still far below 4% (i.e., 1 ad for every 25 requests), which is almost worse.  Now, the very irregular ad appearances make them almost novel, so there is no real incentive for an Express Pass (nor for choosing a Golden Ticket over a Silver Pass), and there is no indication that the fill rate is going to improve substantially.  As an unexpected twist, most of the few ads that do show up look fine and unobtrusive; in fact, the blue and gold of the most common banner, from Progressive Insurance, almost matches our menu color scheme exactly.

The Next Step

Our next step will be analyzing customer behaviors to see if we can glean any useful information from the limited number of downloads so far.  We have a custom analytics package (that I developed) built into the app but we were waiting to see how the initial release progressed before “flipping the switch” to begin actual reporting.  It now seems fairly clear that our server will not be overwhelmed…

Free-to-Play Take 1: Rejected

The first submission of Demolish! Pairs FTP was rejected by Apple.

As I mentioned in my last post, I decided to embrace the free-to-play concept fully (if perhaps halfheartedly).  Unfortunately, my first attempt for iOS did not result in reciprocation, as Apple reviewers rejected the IAP (In-App Purchase) products submitted with the product, Demolish! Pairs FTP.  (Alas, it took the product 8 days to get a review, which then lasted only 15 minutes before the rejection notice.)

I had designed what I thought was a well-balanced menu of (4) IAP products, ranging from a “Golden Ticket” at $3.99 (the current price of the “paid” game) down to an inexpensive “Two Day Pass“.  This last item ran afoul of a guideline I had overlooked:

Content subscriptions using IAP must last a minimum of 7 days and be
available to the user from all of their iOS devices

The inclusion of that product was intended to mimic a standard overnight video rental, which is a clearly established mechanism for viewing movies, instead applied to a downloadable video game.  I felt that the inclusion of a $0.99 item (subscription, in this case) was important to anchor the bottom end and provide a quick, low resistance, purchase option for the customer.  The economics also basically require that a product priced in such a manner be something of a standalone, since the gap between pricing tiers is 1 dollar US, so this lowest (non-free) tier does adequately fill the space between any two other tiers; the short subscription would have met the need quite nicely.

I accepted the decision (since I had completely missed this restriction in my earlier review of submission guidelines), but not without registering my thoughts on the matter:

I realize that you do not have the authority to overrule the cited guideline, but I personally feel that it is misguided and stifles innovation.  In particular, overnight rentals have been well-established in the video rental industry, and our “Two Day Pass” option was intended to be analogous.  Now we have no method to test the acceptability of this approach (to customers) under iOS.

Indeed, I do intend to experiment with this option under Android, if possible (and I will read payment guidelines with this in mind), since one major goal of this whole procedure is to learn what does and does not work in this arena.

Preparing a second submission

Clearly, Apple was not going to allow me to experiment with this idea (as is), and I was convinced that extending the subscription to 7 days would unbalance the design, as would increasing the price of what was, very deliberately, the most inexpensive choice.  Besides, the “Two Day Pass” idea was already engraved in button artwork. 🙂

Rather than taking a bat to my IAP product design and hoping it remained stable, or delaying release long enough for a redesign to accommodate a different low end option, I decided to simply remove the “Two Day Pass” entirely, initially offering only 3 IAP products for sale.  Although the anchor I wanted is no longer there, this whole exercise is somewhat experimental and, certainly, incomplete data now is better than complete data delayed (and, hence, no data in the interim).

It pained me, due to the many hours of design, implementation, and testing, but it was far easier to remove the option than to add it in the first place; the second submission of Demolish! Pairs FTP was completed on the same day as the initial rejection.

Planning for the future

The design for the free-to-play version of Demolish! Pairs already envisions several updates to the IAP system that were not (fully) implemented for the initial release.  A replacement for the inexpensive subscription product was just added to the list of features to be added in future upgrades, and an idea is already in the works.

With the removal of the fourth product button from the store page, the “hole” in that page looks even larger than it did previously.  However, the view actually contains (hidden) controls for some of the upcoming options, including the fourth product button, so the store will look progressively better as we roll out these features.  Of course, all of that is premised on the free-to-play edition actually registering on the income needle.

So, now we wait (again)…

Mental Retooling

Grizzled veteran embraces free-to-play concept.

In my last post, You Lost Me at ‘Buy’, I was ranting about a scenario that really had me down-heartened about the direction of the game (and, in particular, mobile game) industry.  However, not being one to wallow, I already had a plan in motion (and development) to adapt to the changing landscape of the business I chose (back in the 80s) to be part of.

In the two months since that post, I have been working on Demolish! Pairs FTP, a free-to-play version of our latest iOS release.

In truth, the process was already underway when I made that blog post, but a comment from Joel Davis, along with an intense read of the book he recommended, Free-to-Play: Making Money from Games You Give Away, by Will Luton, caused me to revisit the (free-to-play) design from the top, with a different attitude and approach.

I ended up with a separate design document just for the free-to-play features that was longer than the design document for the game itself.  I did not change anything about the actual gameplay, deciding against banner advertisements that would adversely affect the experience, and determined not to allow “pay to win” in any sense.  However, I did incorporate several features into the product (interface) to allow for free-to-play, including certain (temporary) game restrictions and advertising, as well as means of playing for “free” forever (wherever time is a valueless commodity).

To be clear, I “embrace” free-to-play approximately the same way as I might embrace a great aunt who I have never met, and may never see again.  Of course, if it turns out that this great aunt happens to want to enhance my income substantially, then the least I could do would be to visit more often and get to know her, and my embrace may grow sincere.  It would be the polite thing to do. 🙂

In the world outside that metaphor, the new version is designed to allow, and encourage, players to give us money for the fun product we have created.  However, it does not force anybody to part with money and, actually, players may not be significantly restricted until they get decent at the game.  The other major drive and purpose of the free-to-play version is to get information about the market, relative to the paid version.  Although the first/paid version of Demolish! Pairs did make some money, that income stream deteriorated to the point that the possibility of cannibalizing sales with a “free” version is no longer a serious risk.  (A game needs to make a meaningful contribution to keeping our company in business, or it may as well be free anyway.)

So, I created this new free-to-play edition, Demolish! Pairs FTP, over the last couple of months (in addition to a whole new round of iOS solitaire game updates for Goodsol Development).  The actual development time for just the FTP (which does not stand for what you think it stands for) version was 80% of the time it took to build the original iOS (paid) version of the game from the prototype.  The game has been submitted to the App Store, so now we are just waiting for approval (I hope), after which we will see how the initial sales stack up against the initial sales of the paid version.

The free-to-play edition should have a much longer tail than the paid version, so when (<optimism>) this new version matches or exceeds the income of the paid version over the critical first 3 days, and then grows instead of plummeting, then my attitude will truly be changed (</optimism>).  I have a very specific target in mind for iOS to be considered a successful platform for us, and I am anxious to see whether we make that goal.

I plan to write more about the free-to-play features and results once there are actual results to consider.  In the meantime, you can buy (the original version of) Demolish! Pairs in the App Store, with no ads nor restrictive baggage.

Note: If we get at least 350 purchases of Demolish! Pairs 1.0 before the end of this month [October], Digital Gamecraft will donate $1000 to the Juvenile Diabetes Research Foundation, plus 50% of all net proceeds for sales beyond 350 (before November 1).

You Lost Me at 'Buy'

Game development can really suck sometimes.

Let me set the (completely true) scene for you.  My wife and I are at an informal dinner with several other people, none of whom we had ever met before, except for my cousin (the only reason we were there).  At some point, while waiting for our meals, he started talking about our game, Demolish! Pairs, and when somebody wondered about it, he pulled out his iPhone and started demonstrating it.  One of his acquaintances showed interest in the game, so he told her, “You can buy it on the App Store.”  Then, to me, he asked, “How much is it, again?

She did not even wait for my reply before saying to him, “You lost me at ‘buy’.” 🙁

Although I was disappointed and slightly shocked at the direct rejection of Demolish! Pairs (or any game) on the basis of it not being free, it was not until days later until I realized exactly how much it was really bothering me.  This is truly a depressing sentiment for somebody who makes a living developing games.  I hope this rant exorcises that particular demon from my thoughts.

Point 1:  Games should NOT be free.  Worthwhile people are willing to pay for their games explicitly, rather than requiring coercive “free-to-play” schemes.

Shortly thereafter, we heard the common refrain about none of them really playing games anyway, followed again by the increasingly frequent mention that, ‘what I do play is this app called Candy Crush.’  Then, pretty much everybody admitted that they all play that game, and these “not real gamers” started discussing the game, including specifics of their approaches to winning and getting 3 stars on every level!

Point 2:  You DO play games; every interesting person does.  Playing a casual game is still playing a game.  In fact, that is the most common form of gamer.

It is gravely insulting to hear, repeatedly, that the games we develop somehow do not count as real games.  Just because a game does not involve a console and game controller, and shooting people on screen, does not make it any less of a game.  Lots of people play Call of Duty, but ridiculous numbers of people also play Candy Crush.  I do not like to segment people into hard-core/mid-core/casual/social/live/whatever gamers; they are all gamers.  Please enjoy Pretty Good MahJongg and Demolish! Pairs, but do not tell me that you are not playing a game while doing so.

Now, Candy Crush is the current flavor of the day, and that is a position it deserves.  It is a game based on a proven (addictive) mechanic, with a clear theme, nice artwork and audio to match the theme, and excellent execution of a good design.  For this effort, it currently earns more than $800,000 per day on iOS alone.  Puzzles and Dragons is reportedly earning $3.75 million per day!  By contrast, most games earn very little, and Forbes reports that the average iOS app earns only $4000 (lifetime), which is still far better than either Android or Windows Phone.  Needless to say, no proper game developer can make a living on an “average” iOS app.

Point 3:  Just because some games are reporting unbelievable revenue figures, it does not mean that the game industry, as a whole, is healthy.

Right now, more than ever before, we are seeing a huge influx of games on the market.  Lower barriers to entry have created a glut of content, much of it not very good, and this makes “discoverability” a serious problem.  Essentially every programmer I have ever met in my career has created a game at some point, usually while learning.  The difference, now, is that a much larger percentage (and total number) are taking these experiments and school projects and publishing them, either for free or on the off chance that they might make some “beer money”, while working a different job or living with their parents.

The result of all of this is that they are essentially peeing in the pool in which professional game developers have to swim.  Small (or “indie”, if you prefer) developers, in particular, have to deal with a ceiling of games with large development teams and huge marketing budgets, and a floor muddied by hundred of thousands of mediocre games (at best) that only serve to make our games harder to find and exposure much more difficult.  The current situation is unsustainable in the long run.

To be clear, I am very frustrated, but I am not about to “pull a Phil Fish“.  However, if our products do not find an audience to achieve significantly more than average sales, we will not be able to stay actively in business.  Sure we might be able to produce some games in our spare time while writing boring accounting software or designing web sites, but that would be barely acceptable after two decades as a full-time game developer.

To end on a positive note, however…  I overhead a conversation among some of the young people I know, and they were complaining about the IAP (in-app-purchases) in Plants vs Zombies 2, saying that they would much rather just pay for the game than being constantly bombarded with IAP (and not insisting that they were not gamers 🙂 ), so perhaps the pendulum is starting to swing back, away from “free-to-play”.

 

Not-so-Free Agent

There’s a hole in my schedule, Dear Liza, Dear Liza.

For the first time in years, my game development time is entirely my own.  Today was the first day of business since late 2001 on which I did not have a time obligation to a consulting client.  Feels weird. 😉

Having made arrangements with our largest client to take a short hiatus (while we weather the vicissitudes of App Store reviewers), we did have an interesting quasi-game project penciled into the schedule.  Unfortunately, as happens all too often in this industry, as we were warming up the fountain pen, the prospective client proved to be yet another “tire kicker” not actually serious about having the project produced professionally.

So, this means that…

You, yes you, can retain a professional game developer with more than 30 years of industry experience to design, program, or consult on your project.

Currently, I am actively working on Windows, Mac OS X, and iOS projects, with C++ and Objective-C code, though my abilities range far beyond those.  I have particular knowledge of quality control, artificial intelligence, and traditional games.  For more information [serious inquiries only]: seelhoff@sophsoft.com

Of course, I am actually reveling in having the extra development time for Digital Gamecraft projects, starting with Demolish! Pairs, for which there will be a number of announcements in the coming days and weeks.

The only thing (and the real point of this post) is…  I need to get used to having all of my time for these projects.  At the moment, I still habitually kick into time management mode, making sure that I stay on top of everything that needs to be done for each client.  For now, I suppose, I am my only client.  That works. 🙂

2013: Year in Preview

Happy New Year!

Digital GamecraftWe at Digital Gamecraft have emerged from our two-week “break” into a new year with a fresh sense of optimism, renewed productivity, and an almost overwhelming prognosis of much greater success in 2013.

There are three major factors that play into the very positive outlook for this year:

  1. We had a strong finish to last year, with a large number of product updates shipped and a significant stabilization of our development platforms and processes.
  2. Despite officially being “out of the office” during the break, I actually fell back to my love of game programming, hence Demolish! Pairs made fantastic progress.
  3. The first day back in the office saw us ship another major update to Pretty Good Solitaire Mac Edition, adding another 20 games (to be published very soon).

After a certain amount of adjustment during 2012, we are not making any changes to priorities for the new year.  However, we did map out our course of development for the foreseeable future, and just seeing the project list is fairly exciting itself.  We have four brand new game products to launch within the next six months, as well as a new web site project and a productivity application.  Of course, success begets success, so new clients are also contending for SophSoft, Incorporated game development resources.

Personally, I am resolved to both read and write more; my desire to spend more time programming games is handled nicely by the facts in the above paragraph. 🙂

So, here’s wishing all of you a great deal of success (however you choose to define it) for the coming year, and a nice recovery for the game industry in general.

2012: Year in Review

Overall Performance Grade: B

Digital Gamecraft / SophSoft, IncorporatedDespite being in the middle of our two-week break, I decided to take a short hiatus from the warm tropical sunshine (actually, the snowfall outdoors and a space heater in the office) to do a performance review of this past year at Digital Gamecraft and SophSoft, Incorporated.

Major Events

#10: FreeCell Plus 4.10

We released a maintenance update to this popular collection of 8 FreeCell Solitaire games (plus 4 bonus games) on October 16, for both Windows and Mac OS X.

#9: Most Popular Solitaire 2.10

We released a maintenance update to this top-selling collection of 30 Solitaire games (plus 13 bonus games) on October 12, for both Windows and Mac OS X.

#8: Goodsol Solitaire 101 version 2.12

We released a maintenance update to this collection of 101 favorite Solitaire games (plus 34 bonus games) on September 25, for both Windows and Mac OS X (after the earlier release of GSCI 2.10 on July 3).

#7: Are you kidding me?

During August and September, we experienced major failures of systems running (in order) Mac OS X, Linux, and Windows, while development continued (mostly) apace.  All systems were restored, development processes were optimized, and this Gamecraft blog was improved.

#6: Action Solitaire 1.50

We released a significant upgrade to this arcade Solitaire game on May 15, adding 5 more games for a total of 75 games, for Windows (only).

#5: Preparing for Mac App Store Submission

Starting in January (and extending into March), we published a 6 part article, plus introduction, giving a most detailed listing of guidelines and pitfalls associated with submitting a product to Apple for inclusion in the Mac App Store (for OS X).

#4: Pretty Good MahJongg 2.41 / ME 2.02

We released an update to this definitive collection of MahJongg Solitaire, tile matching, and puzzles, which contains 55 games and 300 layouts, on September 25, for Windows (PGMJ 2.41) and Mac OS X (PGMJME 2.02).

#3: ISVCon 2012: Success!

The company attended the inaugural ISVCon conference (renamed from Software Industry Conference) in Reno, Nevada, and I presented Quality Assurance for Small Software Publishers and also spoke on the How Games are Different panel.

#2: Pretty Good Solitaire Mac Edition 2.40

We released another major update to this largest collection of Solitaire games for Mac, adding 25 new games for a total of 400 games (plus 60 bonus games), on November 27, for Mac OS X 10.4/Tiger through (current) 10.8/Mountain Lion (after the releases of PGSME 2.30/2.32/2.33/2.34/2.36/2.38 earlier in the year).

#1: 30 Years in Business!

In January, our company celebrated its 30th ANNIVERSARY, making us “The Most Venerable Independent Game Developer in the World.”  (It may be a bit of hyperbole, but we have been doing this since well before many “indie developers” were even born.)

What Went Right

Digital Gamecraft has remained a full-time independent game development company for the 18th consecutive full year (stretching back into 1994, as Sophisticated Software Systems). Some internal projects, including Demolish! Pairs, have made huge strides, and we have multiple iOS projects poised to release early in 2013, while maintaining our expertise in Windows and Mac OS X platforms and adding others (to be announced).

Product development was really solid for the entire year, and our strong association with Goodsol Development continued, as evidenced by the numbers: 18 SKUs published (plus two quiet updates), 16 closed beta versions, 6 internal (alpha) versions, and 3 more updates pending release.  That is a SKU/update shipped about every 8 calendar days, on average, not at all bad for a small company.  A new development/release schedule for Pretty Good Solitaire Mac Edition is more efficient and working well (so far).

What Went Wrong

The heavy release schedule of various Solitaire games on multiple platforms took a toll on the resources (mostly time) available for other projects, compounded by the several weeks of hardware and system failures and recovery, so Demolish! Pairs was delayed (again) until early 2013.  Marketing efforts are nascent as well.

Despite the improved release schedule, desktop sales have not lived up to expectations, based on results from previous years, so some rethinking and second-guessing has taken place.  In particular, the division of effort between (tried and true) desktop development and (less reliable) mobile development (for lower price points) is a matter of some risk.

Final Evaluation

On balance, I awarded a grade of B for overall performance in 2012.  Although specific tasks, especially the intention of shipping a new Digital Gamecraft product, were not fulfilled, the entire year was fully productive and reestablished forward momentum after a disappointing 2011.  This also takes into consideration progress on a number of projects that do not (yet) figure into the published release schedule.

We are capable of an A+ grade in 2013, so that is clearly the goal.

Are you kidding me?

Where Gamecraft has been recently.

As regular readers will have noticed, this blog has spent a little time offline, and even more time without new content, although even occasional browsers will see that it now has an exciting new look.

In the past two months, we have had crashes of our most important Mac OS X, Linux, and Windows systems (in that order).  These were significant setbacks in and of themselves, but when a microISV is producing at full speed, and roadblocks are encountered, something has to give.  In this case, this Gamecraft blog was one of the casualties.

The initial Mac OS X issue was a terminal hardware failure of the primary development system, but it was compounded into a major problem by Apple’s ill-advised deprecation policy, since no new replacement hardware would run the version of Xcode and build tools we use to support all of our Mac customers.  (Say what you want about Microsoft, but they treat developers way better than Apple.)  We finally resolved the development issues by obtaining and installing old server versions of OS X in Parallels, but we are still screwed out of being able to properly test under Lion, Snow Leopard, or Leopard without buying old used equipment.  [insert appropriate expletives here]

The Linux (Ubuntu) issue was a bootstrap failure on our web server caused by a power outage during a major upgrade (and assisted by the new procedure of displaying update text and requiring user input to continue, without which the window of “opportunity” would have been much smaller).  Once it became clear that there was not going to be any reasonable way to recover/continue, it was not too bad rebuilding the system, and a little bit (including the entire database for this site) survived intact without requiring restoration.  Unfortunately, the server configuration (i.e., the hard part) was not fully recoverable, so that took some time to get working (and is still not completely to my liking).

The Windows issue stemmed from a (poorly timed) decision to upgrade my primarily development system to Windows 7 prior to public release of Windows 8 (a.k.a., Windows Ugh).  I almost always do clean installations, rather than upgrades, for my Windows systems, but the above issues suggested to me that I should do a 32-bit upgrade to minimize the disruption.  What I did not know is that in the interest of “security”, Win7 no longer supports the domain controller we have been using internally for many years, so the upgrade could not sign in, so it could/would not access the user information for my account, so the Start menu, registry, and other user-specific settings were all gone.  Result: All of the program files were installed, but the products ranged from working if manually launched to completely unusable.

After all of this, as a side note, everybody in the office experienced a tenacious respiratory illness that interfered with productivity as well.  (I would draw a parallel, except that only in the physical world was a virus involved.)

So, at present, all of our systems are back in working order.  We used the opportunity to improve our Mac OS X development process, including the introduction of code signing to support Gatekeeper, and the builds are running on a faster machine (which almost counterbalances the slower virtualized system).  Likewise, we ended up maxing out the Windows system memory and installing Windows 7 (64-bit) from scratch, giving better performance all around (except for the few old 16-bit tools I still used, which no longer run).  For the web, we decided to build a better blog (first) and then devote appropriate attention to our other sites, which, frankly, had been mostly neglected.

In the meantime, of course, we have remained steadily engaged in development, producing several new game versions and upgrades, as well as progress on a few new products, so expect a number of announcements (many after the fact) soon.

In the future, we will be utilizing the new and newly rebuilt development systems to full capacity, producing new and updated products for a multitude of different platforms, including (primarily) iOS, Windows, and Mac OS X.  Our new web sites will (also) be announced here as they are published, and we have plans to begin publishing game reviews for both Indie and AAA titles.

Please be sure to subscribe to our feed.  Thanks!

Software Marketing 101

An outstanding resource to online marketing

logoI admit it: I am not the best at marketing.  This is why I am always looking for resources to help me learn more, get better, and ultimately sell more software.  On my system, I keep a large list of bookmarks to pages I need to read, and the ‘marketing’ folder includes, literally, scores of links to pages from DP Directory.

If you, like me, can use all of the marketing resources you can find, you will find their encyclopaedic Software Marketing Glossary very useful.  [In fact, I recently created a new ‘Resources’ category for it, on your right, beneath the blogroll.]  However, there are also more than one hundred articles about online marketing on the site as well.  Specifically for game publishers, they also provide a game press release writing and submission service (which has been used in the past for some of our games, and will be again).

DP Directory is a small company run by Al Harberg, who has decades of experience in the field and provides personal service to clients.  I first interacted with Al through the Association of Software Professionals, where he often dispenses advice (freely) to other members, and I first met him in person at SIC (now ISVCon) 2000 in Tampa.  Interestingly, I recently stumbled across a DP Directory mailing (to our company) from the late 80s, which shows that Al is not new to this game.  He actually offers a service whereby you can Rent Al’s Brain and tap (almost) directly into his many years of expertise.

This week, Digital Gamecraft has begun realigning some internal responsibilities [see opening sentence], and our prospective Director of Marketing/Business Development will be starting her transition by reading the DP Directory website, plus a couple of marketing books originally recommended by Al Harberg.  I am very hopeful…