Software Marketing 101

An outstanding resource to online marketing

logoI admit it: I am not the best at marketing.  This is why I am always looking for resources to help me learn more, get better, and ultimately sell more software.  On my system, I keep a large list of bookmarks to pages I need to read, and the ‘marketing’ folder includes, literally, scores of links to pages from DP Directory.

If you, like me, can use all of the marketing resources you can find, you will find their encyclopaedic Software Marketing Glossary very useful.  [In fact, I recently created a new 'Resources' category for it, on your right, beneath the blogroll.]  However, there are also more than one hundred articles about online marketing on the site as well.  Specifically for game publishers, they also provide a game press release writing and submission service (which has been used in the past for some of our games, and will be again).

DP Directory is a small company run by Al Harberg, who has decades of experience in the field and provides personal service to clients.  I first interacted with Al through the Association of Software Professionals, where he often dispenses advice (freely) to other members, and I first met him in person at SIC (now ISVCon) 2000 in Tampa.  Interestingly, I recently stumbled across a DP Directory mailing (to our company) from the late 80s, which shows that Al is not new to this game.  He actually offers a service whereby you can Rent Al’s Brain and tap (almost) directly into his many years of expertise.

This week, Digital Gamecraft has begun realigning some internal responsibilities [see opening sentence], and our prospective Director of Marketing/Business Development will be starting her transition by reading the DP Directory website, plus a couple of marketing books originally recommended by Al Harberg.  I am very hopeful…

Preparing for Mac App Store Submission

Making a Mac OS X game project suitable for MAS

If you currently have a Mac product and have not already done so, you may be considering submission to the Mac App Store (MAS).

In the upcoming series of posts, I will be detailing the process that we went through to get Pretty Good Solitaire Mac Edition, and some of our other game products, successfully submitted to MAS.  There were a number of rejections along the way, as the App Store Review Guidelines [note: requires Mac developer agreement], while extensive, are not comprehensive (nor are they 100% consistent, as we had some products accepted and others rejected with identical behaviors).

Over multiple submissions, and fewer rejections, we developed a submission checklist which I will detail roughly (some items are specific to our games) in these upcoming posts:

We have had product in the Mac App Store since launch day, more than a year ago.  If you already have a game that runs on Mac OS X, it makes sense to make the several modifications to get it into MAS, another channel to find customers.  However, in our experience, it is not a viable substitute for direct downloadable sales.  The channel is not (yet) the primary ‘go to’ location for Mac software, although the availability of Lion (Mac OS X 10.7) only on MAS should shift more customers.  Additionally, there is the same downward pressure on pricing (towards free) seen on the iOS App Store, sales are lackluster, and (of course) you are giving 30% directly to Apple.

I would certainly not recommend developing a project solely for the Mac App Store, nor eliminating a direct downloadable sales channel in favor of MAS, but with an existing project it may be worth the fairly limited extra effort it takes to be there, too.

2012: A Year of Connections

Planning for success in the new year.

We Rock!Now that the SOPA Blackout is over, we look toward the rest of this year with great anticipation.  Although Digital Gamecraft had a rather subdued performance last year, it looks like 2012 is certainly going to be our most successful year ever!

We are (again) preparing to release our first iOS title, Demolish! Pairs, with other projects (and platforms) in the works.  Additionally, SophSoft, Incorporated, our parent group, will be continuing our aggressive development program in conjunction with Goodsol Development.

For this year, we are making a concerted effort to connect with others more effectively; this means colleagues, customers, friends, and the game industry at large.  We are continuing to expand our presence on social networks and are being not only more “vocal” (and, hopefully, prolific), but also more open and transparent.

We are now laying claim to being The Most Venerable Independent Game Developer in the World, unless and until somebody proves otherwise!

Having recently watched this interesting TED video by Derek Sivers: Keep your goals to yourself, I am going to keep the specifics of my personal and business goals to myself; however, it can certainly be inferred that the unfulfilled goals for 2011 would be among them.

That said, I did adopt and will share one resolution for the new year: “Do Things Better…“  (Thanks to Frank and Ernest.)

30 Years in Business!

Today we start our fourth decade in the computer game business.

Thirty years ago today, January 13, 1982, I walked into the Ingham County Clerk’s office in downtown Lansing, Michigan, and filed a “Certificate of Persons Conducting Business Under Assumed Name” (a.k.a, DBA, ‘Doing Business As’) for Sophisticated Software Systems.

You can read more about how this originally came about in A little bit of History, Part I, but for just a $10 filing fee and a notarized document, I started my first company.

After some false starts, Sophisticated Software Systems self-published its first successful game in 1990.  The company went full-time in late 1994, and incorporated in 1996 as SophSoft, Incorporated.

In 1998, SophSoft, Incorporated spawned a division specifically for developing in-house game projects, Digital Gamecraft (as well as another division for non-game products in 2003).

However, it all started officially 30 years ago today!

Below are a few of our logo images from over the years, demonstrating the changes over time:

Here’s to the next 30 years!

2011: Year in Review

Overall Performance Grade: C+

As we officially begin 2012 after taking our annual two week “break” (during which I actually worked every day), it is a good time to do a quick review of the past year at Digital Gamecraft and SophSoft, Incorporated.

What went Right

We started the year with enthusiasm and energy.  A new product, Demolish! Pairs, was designed from the ground up for iOS, the artwork went from specification to final in short time, and a playable alpha version of the product was programmed within a few months.  Internal procedural changes brought better efficiency and productivity (and require few changes going forward), and our marketing and social media efforts got off the ground late in the year.

Additionally, our collaboration with Goodsol Development passed the 10-year mark in September (and continues on).  We shipped 10 different SKUs of Goodsol projects for publication, as well as 5 more that remained unpublished for various reasons.  We ended the year strongly with another 2 products essentially finished, one of which will be published this week (while the other will remain a private bonus for beta testers).

What went Wrong

Despite the quick development of Demolish! Pairs to a playable alpha version, it did not ship during 2011, which was one of my primary goals for the year.  In fact, I/we did not manage to reach any of the three challenging goals I set (business, individual, or family).  As noted at the beginning of the year: “no excuses allowed.”  I failed to meet those goals.

Although the Goodsol projects were flowing early in the year, during the second part of the year, I (personally) got bogged down in the development and testing of two lesser features for Pretty Good Solitaire Mac Edition, along with the 50 new games added, and the beta test became much longer (and more tedious) than anticipated.  That was not ideal.

What went Horribly Wrong

Of course, the worst and most significant occurrence of the year was the loss of my close friend, business partner, and artist, Rick Tumanis.  That, alone, colored the whole rest of the year a little darker.  (City Pulse recently included Rick in their remembrance of 10 people who died in 2011.)

Final Evaluation

In the end, I awarded a grade of C+ for overall performance in 2011.  Looking back, although specific goals were not met and perhaps productivity could have been higher, the fact remains that we are still here and viable, several products were published, new games were implemented, and progress was made towards our long term corporate goals.  Even in light of a major setback, we still left the year in better shape than we entered it, hence a slightly above average grade.

How did your 2011 wind up?